SuperHost® Customer Service Training
SuperHost offers quality, affordable customer service training courses
for front-line employees. First launched in 1985, SuperHost is
recognized as the standard for customer service excellence in BC.
Why Become SuperHost
Customer service skills are highly valued by employers, and continue to
be among the top skills required in most workplaces. Becoming SuperHost
Leads to greater customer satisfaction;
Helps solve customer problems in a professional manner;
Boosts confidence and knowledge;
Contributes to a happier, more productive workplace; and
Increases revenue and business bottom line!
Foundations of Service Quality is a 6-hour course that introduces
the principles of providing a quality service experience in the
workplace, and provides an understanding of the importance of
exceptional customer service. You will learn about workplace
communication, problem solving, customer and employer expectations, and
more. Students leave with ideas and skills that they can apply to their job right
Monday, November 26
from 9am to 4pm
Community Resource Centre, 102-3201 30th Street, Vernon BC
Registration Deadline: November 20
Course fee is $150 per person. Lunch included.
To register, please call 250.545.0585