Community Services Directory For Seniors
(And Those In Need)
This directory is a list of free or affordable services for seniors and those in need. Annually, we receive nearly 2400 requests for this information. The directory is designed as a general reference only. We recommend you review our Before You Hire Checklist (pdf).
Do you provide a local service that is helpful to seniors or those in need? Please see the sidebar on how to get listed in this directory.
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- All (97)
- Armstrong (15)
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- Companionship (29)
- Computer Support (5)
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- Delivery & Moving Services (14)
- Dental (3)
- Downsizing & Moving (1)
- Elder Abuse (6)
- Enderby (12)
- Fitness & Rehab (7)
- Food & Groceries (15)
- Foot Care (7)
- Gardening & Yard Maintenance (12)
- Grief Support (9)
- Hair Care (2)
- Health Support (20)
- Home Support Individuals (19)
- Home Support Programs (9)
- House Cleaning (11)
- Legal (8)
- Lumby & Cherryville (7)
- Medical Equipment & Supplies (5)
- Mental Health (19)
- Pet Care (11)
- Repairs & Maintenance (12)
- Respite & Adult Day Programs (15)
- Snow Removal (4)
- Tax Prep (3)
- Transportation In-Town (24)
- Transportation Out-Of-Town (21)
Showing listings for All (97)Print All
Heart to Home Care Services
Heart-to-Home Care Services is a trusted provider of compassionate and personalized elderly care services. Our mission is to ensure that seniors can maintain their dignity, independence, and quality of life while receiving the support they need in the comfort of their own homes.
We offer a comprehensive range of services, including companionship, personal care, medication management, meal preparation, housekeeping, and transportation. Our highly trained and dedicated caregivers are committed to creating meaningful connections and fostering a sense of belonging for each client.
At Heart-to-Home Care Services, we understand that every individual has unique needs. That’s why we work closely with families to develop customized care plans tailored to their loved one’s specific requirements. Whether it’s round-the-clock care or occasional assistance, we’re here to provide peace of mind to families and a nurturing environment for seniors.
With Heart-to-Home Care Services, you’re not just getting care—you’re gaining a partner in enhancing the health, happiness, and well-being of your loved ones.
Services available in: Vernon, Armstrong, Enderby, Lumby
Contact Person: Julie Beach
Tel: 250 260-8629
Email: [email protected]
Clearance Expiry: October 17, 2028
Hourly rate: $36-$45 an hour
Med-Rides Enderby & District
Providing options for those with limited options – within Enderby and Area – for scheduled medically required appointments.
Call 250.833.8233 to access medical support
(have your info ready: date/time of appointment, your address, appt. address)
Persons using the driver service are expected to contribute to driver’s fuel costs. Please call for the full details
Services available in: Enderby
Contact Person: Kim
Tel: 250 833-8233
Email: [email protected]
Safeway Sobeys
Grocery Delivery Service – All orders of $35 or more will be shopped and delivered for FREE!
Thursday mornings: 8 – 11am
Call 250 545-2978 or 250 542-5328 on Thursday. You may also send an email to [email protected] any day to place the order for Thursday delivery.
Services available in: Vernon
Tel: 250.545.2978
Email: [email protected]
Website: https://www.safeway.com
Caring Connections
Customized personal service for you and your home. We provide safe, caring, and reliable solutions for individualized needs.
Offers adult companionship that promotes independence, delivery services, groceries and personal shopping, accompaniment to appointments, light gardening, grief support, pet checks, respite with day or overnight care, in town or out of town transportation.
Rate is $75 per hour, plus mileage ($1/km) if transportation service is part of the requested service. Serving Vernon to West Kelowna.
Services available in: Vernon, Westside
Contact Person: Denise Wombold
Tel: 236.970.9009
Email: [email protected]
Website: https://caringconnectionsok.com
Clearance Expiry: September 13, 2029
Liz Nenasheff
Recently retired Nurse offering Home Support Services including transportation, light housekeeping and meal preparation, respite with some mobility supports, overnight care. Friendly visiting, light gardening, snow removal and delivery services.
Services available in: Vernon, Armstrong, Lumby
Contact Person: Liz Nenasheff
Tel: 250 938-5085
Email: [email protected]
Clearance Expiry: June 10, 2029
Hourly rate: Call for a quote
Qualicare Home Care
Personal Care & Elderly Household Management Services included but not limited to: Dressing & Grooming, Bathing, Toileting & Hygiene, Mobility & Transfer Assistance, Medication Reminders, Exercise Assistance, Grocery Shopping & Prescription Pickups, Meal Planning & Preparation, Housekeeping & Laundry, Transportation Services
Companionship & Outings
Family Care Coordination
Specialized Homecare available with respect to Alzheimer’s and Dementia diagnoses, Palliative and Hospice, Hospital to Home care.
See website for more details.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Amy Zeng
Tel: 250 293-0773
Email: [email protected]
Website: https://www.qualicare.com/vernon-kelowna-bc/
Clearance Expiry: April 12, 2029
Hourly rate: $30-45/hr
BC-SPCA
The Vernon BC-SPCA no longer has a physical address but they are still active in the Vernon area. They offer the following:
- Pet Food Bank
- Emergency Response (if you have to evacuate)
- Humane Education
- Animal Protection Services
- Emergency Boarding Program*
- Volunteer/Foster Opportunities
- Stray/Surrender Intake
*Emergency Boarding is available for a maximum two weeks, on a last resort basis. This means all other options for caring for your pet during your period of need have been exhausted. The most vulnerable pets are prioritized for these services.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville
Contact Person: Nicholas Weeda
Tel: 1 855-622-7722
Email: [email protected]
Website: https://spca.bc.ca/
Hourly rate: Free
Sage Dental Hygiene
Mobile Dental Hygiene services for people with mobility issues or age related concerns that make it challenging to get to a traditional dental office. We offer: oral health exams, oral cancer screening, scaling & root planing “the cleaning”, cavity prevention, temporary fillings, and customized oral care plans. By providing these services in the comfort of our client’s home, we are reducing anxiety and disruptions to their day – which is essential for people w/ dementia.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Jenna Smith
Tel: 250 241-7243
Email: [email protected]
Clearance Expiry: November 14, 2028
Hourly rate: Our Fees are set by the BC Dental Hygienists Association and they align closely with what you would pay at a traditional dental office plus the mobile fee o $79.75. Private insurance and the recipients of the new Canadian Dental Care Plan will often help offset costs.
MerMAID Cleaning Services
Tanis is offering her professional cleaning services to help support individuals in their homes. This includes day-to-day tasks such as laundry and meal preparation as well.
Fully insured.
Services available in: Vernon
Contact Person: Tanis Farina
Tel: 250 550-5314
Email: [email protected]
Clearance Expiry: April 26, 2029
Hourly rate: $25-$35/hr
NexusBC: Seniors Social Club
The NexusBC Seniors Social Club hosts activities to promote, cultivate and maintain sociability and friendship among older adults in the North Okanagan. Activities range from art classes, soup and socials, to mural tours, picnics and more. Membership is free and so are most activities. Sign up at NexusBC Community Resource Centre: 102-3201 30th Street.
Services available in: Vernon
Tel: 250-545-0585
Email: [email protected]
Fixin Feet Foot Care
Registered Nurse with advanced training in Footcare, willing to come to your home or ready to meet your footcare needs in her Enderby location.
Rates: First appointment with full assessment $70. Mobile services $60-$70, depending on time required. Basic service provided in her office $50. Advanced footcare in office $70.
Please call to confirm your situation and need.
Services available in: Vernon, Armstrong, Enderby, Falkland
Contact Person: Kathryn Gaunt
Tel: 250 500-2711
Email: [email protected]
Clearance Expiry: February 28, 2029
Hourly rate: $50 +
Alpine Respite Vernon
Respite* (day or overnight) care to provide relief for family caregivers.
Home Support (day to day tasks required in the upkeep of a home such as light cleaning, laundry or meal
preparation)
Housekeeping (professional house cleaning services, weekly or as needed)
*Respite (In-Home) Services means intermittent or regularly scheduled temporary health care and/or in-home supervision. In-Home Respite support typically includes: Providing appropriate care and supervision to protect that person’s safety in the absence of a family member. Relieving family members from the constantly demanding responsibility of providing care.
Rates start at $126 per day/24 hours
Services available in: Vernon
Contact Person: Syama Moniyan
Tel: 778 513-2749
Email: [email protected]
Clearance Expiry: November 30, 2028
Hourly rate: Start at $126 per day for respite
Olive the Barber
Barber with experience willing to come to your home. No colors or perms at this time.
10 years experience for men’s and woman’s haircuts and makeup style. Check website for haircuts pictures.(www.bookolive.com）
Services available in: Vernon
Contact Person: Lin Zhou
Tel: 250 938-1881
Email: [email protected]
Clearance Expiry: April 17, 2029
Hourly rate: $30-$50
NexusBC: Age Well at Home Program
Age Well At Home provides services for lower-income individuals age 55+ to continue to live independently at home for as long as possible. This program offers rides to appointments, rides to grocery shopping, light housekeeping, minor home maintenance, light yard work and friendly in-home visits. Participants must be age 55 or older and require assistance to remain living independently at home in Vernon, Coldstream, Armstrong or Lumby. Learn more at https://nexusbc.ca/programs/age-well
Services available in: Vernon, Armstrong, Lumby
Tel: 250 545-0585
Email: [email protected]
Website: https://nexusbc.ca/programs/age-well
Simplify Life Your Way
Simplify Life Your Way is your trusted partner in achieving a clutter-free, organized, and accessible lifestyle, catering to both seniors and those in need of downsizing or estate management. We understand the unique challenges that seniors face in maintaining their homes, and our team is dedicated to simplifying their lives while promoting independence.
Our Services Include the Following:
- De-cluttering
- Organization
- Accessibility Set-Up
- Downsizing
- Estate Content Organization/De-cluttering and working with family members to manage and distribute the contents of an estate.
Our de-cluttering and organization services provide tailored solutions to reduce the chaos and stress of daily life. We guide you through the downsizing process, ensuring cherished memories are preserved while unnecessary possessions are responsibly managed.
In today’s digital age, Techwise Learning comes to the rescue for seniors seeking technology assistance. Our patient instructors empower seniors to navigate smartphones, tablets, and computers, ensuring they stay connected with loved ones and access the wealth of information available online.
Contact Stacey Barber
Certifications:
- Instructor/Trainer over 20 years
- Certified Organizational Specialist™
- Bachelor of Business Administration
Services available in: Vernon, Armstrong, Enderby, Lumby, Westside
Contact Person: Stacey Barber
Tel: 250 503-8403
Email: [email protected]
Website: https://www.simplifylifeyourway.com/
Clearance Expiry: October 10, 2028
Hourly rate: fees listed on the website or call for a quote
Continuum Hydrotherapy
Hydrotherapy or Aquatherapy is a private one on one session in a local, indoor, heated pool. It involves movements and exercise in the water to strengthen and stretch the body using the wonderful properties of the water (Buoyancy, Resistance, Hydrostatic pressure, Analgesia). Special attention is paid to specific injuries or post surgery rehab needs. Each client is met at the level they can handle. Sessions can range from very active and challenging, to light and more manageable. Come and try a session out, there is no commitment, but I know you will love it and benefit from it.
Joy has completed her 4 year Honours Degree in Kinesiology at Western University in London, Ontario. She has more than 15 years experience in Rehab with a special focus being in Hydrotherapy. She started and operated her own Hydrotherapy company in South Africa for almost 6 years and is now excited to be doing the same here in Vernon.
Please contact Joy Klassen for more information.
Services available in: Vernon
Contact Person: Joy Klassen
Tel: 250 300-3329
Email: [email protected]
Website: https://www.continuumhydrotherapy.ca
Clearance Expiry: September 18, 2028
Hourly rate: call for a quote
Edward at Your Service
Edward at Your Service is Edward Isaguirre, a registered Care Aid with an interest in helping make your home less work. He will provide assistance in completing day to day tasks required to keep your home ship shape including light cleaning, laundry and meal preparation. He offers transportation in and out of town for appointments and grocery shopping. Gardening and Yard Maintenance plus snow removal are all listed as his provided services as well.
Rate will vary base on the kind of work you need and location, minimum of 1 hour. Call me to discuss about the price
Services available in: Vernon, Armstrong, Enderby
Contact Person: Edward Isaguirre
Tel: 250 307-4154
Email: [email protected]
Clearance Expiry: July 28, 2028
Hourly rate: Rate will vary base on the kind of work you need and location, minimum of 1 hour. Call me to discuss about the price
A & E Private Home Care
We all worry to whom we can entrust our loved ones when they are unable to do if not some but most of their daily chores in life. We can’t do much for them because we have other things to do, that’s why most often we need to sacrifice our own time for your own self for them. I understand that its tiring and you need some break, you need to enjoy the summer, the lakes that we have here in Okanagan, go for a camping with friends and other family members. Go out of the province or even out of the country.
If you are this kind of busy person and searching for somebody to take care or attend the needs of your loved ones! I’m here to help you. I and my husband are both registered Healthcare Assistant or some called us Care aids. We worked in different facilities here in Vernon for years and I am confident that we already gain enough experiences to do this kind of job.
We are a private home care provider. We accept clients to stay in our place for years, months, or weeks it depends on your need and we help them on their daily chores. The only thing you need to do is bring them here in our place, visit them when you have time and leave the rest for us.
We highly recommend you to call us, for you to ask any questions you want. And we can book for a date for you to come and check the place.
Thank you so much for your time.
Services available in: Vernon
Contact Person: Angelita Isaguirre
Tel: 250 307-6085
Email: [email protected]
Clearance Expiry: July 28, 2028
Hourly rate: $3,500/mo for long term client. Respite $150/day
Day-Break Adult Day Centre
Adult Day Programs are supportive community programs for people at risk of losing their independence.
Adult Day Services are designed to help individuals to remain at home while supporting caregivers by providing a range of health, personal, social and recreational services in a safe and caring environment.
Referral to adult day programs are through your local Home and Community Care office. Call Interior Health at 1 800-707-8550
Located at Gateby Care Facility.
Services available in: Vernon
Tel: 1 800 707-8550
North Okanagan Hospice Society – Grief Counselling
We offer grief and bereavement counselling for all North Okanagan community members. Rates are sliding scale. There are also a variety of support groups and activities for people experiencing grief.
Call 250-503-1800 and ask to speak to a counsellor or visit Grief and Bereavement – North Okanagan Hospice Society (NOHS)
Services available in: Vernon
Tel: 250 503-1800
Website: https://nohs.ca/access-services/grief-and-bereavement/
Hourly rate: Sliding Scale
The Silver Citizen
Our goal is to offer exceptional services and build meaningful relationships, all under one umbrella. We believe in building a personalized package to help accommodate each individual’s unique needs. We call it the “some of this, and some of that” service.
We hope to inspire the grateful gift of aging gracefully, while encouraging independence for the retiring community.
Some of the services offered: housekeeping, companionship, seasonal maintenance, grocery pick up, etc. (please refer to the website or call for a full list of services offered)
Services available in: Vernon, Armstrong, Lumby, Falkland
Contact Person: Tish Scott
Tel: 250 545-7983
Email: [email protected]
Website: https://thesilvercitizen.ca
Clearance Expiry: May 24, 2028
Hourly rate: $35-$85
Nina’s Home Care
I provide a variety of services including friendly visits, sharing stories, grocery or pharmacy pickup, help with day to day tasks such as light cleaning, laundry, or meal preparation, pet care if you are hospitalized, and staying with you in the daytime or overnight to provide respite for your family.
If someone’s health status changes where they need to use walker or wheel chair, or have other mobility issues, I am able to help them set up their home in a way where it would be easier for them to maintain independence, excluding mobility aide installation. Examples include: kitchen set up, rearranging things where things are easier to reach and brainstorming ideas what may need to be considered.
I also provide music therapy. I play accordion, ukulele, piano and love singing, including ” Hymn Singing”
Services available in: Vernon
Contact Person: Nina Lutsenko
Tel: 250 306-7767
Email: [email protected]
Clearance Expiry: May 9, 2028
Hourly rate: Starting at $35 per hour
NexusBC: Seniors Tax Clinic
Free Income Tax Return preparation for low-income Seniors. Tax Clinic appointments available from early March to late April. Tax preparation also available year-round for those who forget or need to get caught up. To qualify, your maximum income must be less than $35,000 for a Single or $45,000 for a Couple.
This is a drop-off and pick-up service by appointment only during the Clinic period. You will need your T4 slips and if possible, your previous year’s tax return or Notice of Assessment.
This free Community Volunteer Income Tax Program is provided courtesy of the CRA and is performed by CRA-trained volunteers through NexusBC.
Services available in: Vernon
Contact Person: Connect Program
Tel: 250 545-0585
Email: [email protected]
Website: https://nexusbc.ca/
Hourly rate: free
Angel on Earth CG
Registered Care Aide with over 19 years of experience. Able to support with seniors in their homes with cleaning, running errands including shopping for groceries and essential household items, personal hygiene care and housekeeping duties, able to help from beds into chairs or wheelchairs, light duty yard work, prepare meals and assist with eating and drinking, companionship, pet care, respite care, day programs, tax prep, basic computer support, snow removal, and driving for appointments/church if needed. Please connect if you have any questions.
Certifications: Health Care Aide Diploma, Occupational First Aid Level 1, Certificate in Medication Administration for Health Care.
Services available in: Vernon, Armstrong, Enderby, Lumby
Contact Person: Tezira Wamburu
Tel: 1 (587) 338-1790
Email: [email protected]
Clearance Expiry: February 16, 2028
Hourly rate: $30-$50/hr (mileage if out of town)
Cindy’s Home Care Services
Retired care aide, willing to provide housekeeping, yard maintenance, transportation, will pick up and deliver prescriptions or groceries, also available to prepare basic tax returns. Available evenings and every other weekend.
Services available in: Vernon, Armstrong, Enderby
Contact Person: Cindy Tanner
Tel: 250 308-2077
Email: [email protected]
Clearance Expiry: March 6, 2029
Hourly rate: $30/hr
Treasured Times
Offering real and meaningful connections with personalized service unique to your needs.
Services available in: Vernon, Armstrong, Enderby
Contact Person: Wendy Denman
Tel: 250 309-1511
Email: [email protected]
Clearance Expiry: January 19, 2028
Hourly rate: $35/hr includes mileage
Tuktu Support Individuals
Offering Family-like support for you and your loved ones, Tuktu provides safe and friendly people to help you and your loved ones manage everyday errands and share experiences. Clients and family members can easily book well vetted, customized services by phone or even through an online app. It’s like Uber for Seniors care!
Services charged at an hourly rate. Minimum service duration is 1 hour. Examples of services and fees: Grocery Shopping: $15-20/per hour; Rides to appointments: $25-35 per hour.
Find the support you need in 24 hours.
Also looking for providers.
Call or go to the website for more details.
Services available in: Vernon
Tel: 1 866 938-8588
Website: https://tuktu.ca/
Hourly rate: call to inquire
On The Go Foot Care
LPN with 13 years of work experience – certified in Advanced Nursing Foot Care – offering mobile nursing foot care – in the comfort of your own home.
Services available in: Vernon, Armstrong, Enderby, Lumby
Contact Person: Rebecca Darroch
Tel: 250 308-1515
Email: [email protected]
Website: http://www.onthegofootcare.com/
Clearance Expiry: January 17, 2028
Hourly rate: call for quote
Happy To Help
$40/hr for Companionship, Grief Support and Delivery Service, In and Out of Town Transportation is depending on how far, etc. Will take client shopping if desired or delivery service includes bringing groceries in to the client’s home and putting away if needed.
Services available in: Vernon, Armstrong, Lumby
Contact Person: Juneifer Robins
Tel: 778 692-1509
Email: [email protected]
Clearance Expiry: May 27, 2027
Hourly rate: $40
Lake Country Health
Free caregiver support services such as a peer support group (every second Tuesday at 1:00pm at the People Place) and Silver Sitter Friendly Visitors – trained volunteers who give caregivers a break. We also provide free counselling with professional counsellors, a weekly online low impact exercise class, and workshops and presentations. The program began in Lake Country, but now serves people in Vernon as well.
Services available in: Vernon
Contact Person: Kali Smith
Tel: 250 306-2540
Email: [email protected]
Website: https://www.lakecountryhealth.ca/
RCMP Victims Assistance Program
Victims Assistance services include emotional support, and information about reactions to trauma, home security information or evaluation, information about the progress of the police file, the criminal justice system, and case progress, court orientation and court accompaniment, information about crime scene clean-up and revictimization prevention, assistance with Criminal Injury Compensation forms or Victim Impact Statements, where applicable, referrals to other service programs, community agencies or professionals for additional support, counselling or other identified needs and crisis intervention by trained workers 24 hours a day, accessed through the RCMP. Phone 250.260.7171 for more information.
Services available in: Vernon
Tel: 250 260-7171
Health Connections: Revelstoke to Kelowna
Book a Trip (24hrs in advance): 250-837-3888 or 1-866-618-8294
Revelstoke to Kelowna (Wednesday):
Revelstoke 8:00 a.m., Sicamous 9:00 a.m., Enderby 9:30 a.m., Vernon 10:15 a.m., Kelowna 11:15 a.m.
Kelowna to Revelstoke (Wednesday):
Kelowna 3:00 p.m., Vernon 4:00 p.m., Armstrong 4:25 p.m., Enderby 4:50 p.m., Sicamous 5:10 p.m., Revelstoke 6:00 p.m.
Funding and planning is shared between Interior Health Authority, City of Revelstoke and BC Transit. Decisions about fares, routes and service levels are made by the Interior Health and the City based on information and planning provided by BC Transit. The service is operated by Everything Revelstoke Ltd.
Services available in: Vernon, Armstrong, Enderby
Tel: 1 866 618-8294
Website: https://bctransit.com/vernon/schedules-and-maps/health-connections/revelstoke-kelowna
Salvation Army Food Bank, Vernon
Need Food Assistance? We’re here to help!
If you need help please call (250) 549-4111 or visit us to make an appointment to see an intake worker. You are required to bring in the following information:
- Identification for each household member
- Proof of address
- Proof of rent
- Proof of income
Bread, canned goods, and fresh produce available weekly, during open hours:
Monday 09:30-12:00 and 1:30-4:00
Tuesday 09:00-12:00 and 1:30-4:00
Wednesday 09:00-12:00 and 1:30-4:00
Thursday 09:00-12:00 and 1:30-3:00
Friday 09:00-12:00 and 1:30-4:00
Saturday CLOSED
Sunday CLOSED but Worship Service at 10:30am
Services available in: Vernon
Tel: 250 549-4111
Senior’s Lunch in Armstrong
The Armstrong Legion located at 2526 PV Road provides a lunch for seniors on Wednesdays at noon every week.
Services available in: Armstrong
Contact Person: Armstrong Legion
Tel: 1 250 546-8455
Hourly rate: $10
Specialized Victim Assistance Program (Archway Society)
Offers support and information to women, children and men who have been victimized as a result of: elder abuse, sexual assault, violence in an intimate relationship, child sexual abuse (recent or in the past), criminal harassment (stalking). Phone 250.542.3322 for more information.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 250 542-3322
BC Association of Community Response Networks
A Community Response Network (CRN) is made up of a diverse group of concerned community members, community agencies, local businesses, government agencies, professionals, and others who come together to create a coordinated community response to abuse, neglect, and self-neglect in vulnerable adults. When the community cannot provide appropriate support to the adult, the Adult Guardianship Act provides designated agencies (Health Authorities and Community Living BC) with the responsibility of investigating and ensuring that the proper action is undertaken.
CRNs around the province are reaching out to their communities to join the network and work to raise the awareness of abuse, neglect, and self-neglect in vulnerable adults, and to ultimately prevent it from happening.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Wynn Hartfelder
Tel: 250 540-6674
Email: [email protected]
Website: https://bccrns.ca/
Greater Vernon Community Gardens
Community gardening is a valuable recreation activity that can contribute to food security, community development, environmental awareness, positive social interaction and community education.
NexusBC Community Resource Centre has recently taken over the management of two community gardens in Vernon containing plots available to members of the community to rent for seasonal use. Current locations include:
- East Hill Community Garden (900 Shantz Road)
- West Vernon Community Garden (3602 30 Ave)
Please note that these gardens are not open to the public. And any items planted within garden plots are the property of the plot owners.
Services available in: Vernon
Contact Person: NexusBC Community Resource Centre
Tel: 250 545-0585
Email: [email protected]
Seniors Abuse and Information Line (SAIL)
Weekdays 8am to 8pm and weekends 10am to 5:30pm, excluding statutory holidays.
Language interpretation is available Monday through Friday, 9am to 4pm.
Our province wide confidential Seniors Abuse and Information Line (SAIL) is a safe place for older adults, and those who care about them to talk to a trained intake worker about abuse or mistreatment, receive information and support about issues that impact the health and well being of an older adult. SAIL intake workers are trained to provide a listening, non-judgmental and supportive ear and provide resources, referrals to our free internal programs and support. Callers who are age 50+ and are victims of abuse or family and sexual violence, and who need practical and emotional support may be referred to our Victim Services Program for information, support and referrals to services in the community.
When calling SAIL, press 1 to speak with an Intake Worker, or press 2 if you would like to leave a voicemail message for a callback. When leaving a message, please state whether it is safe for our staff to leave a message. We will not leave a message if not specified.
SAIL is made possible thanks to funding from the BC Ministry of Health.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 437-1940
Lawyer Referral Service (Access Pro Bono)
The Lawyer Referral Service is funded by the Law Foundation of British Columbia and operated by the Canadian Bar Association. Please call 1-800-663-1919 during business hours, Monday to Friday, 8:30am to 4:30pm. Once the area of law is determined, the operator will provide you with the name and telephone number of a local lawyer. You contact the lawyer to set up an appointment to meet. You are entitled to 30 minutes consultation of legal advice for $25 plus tax.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 663-1919
Website: https://www.accessprobono.ca/our-programs/lawyer-referral-service
Hourly rate: call
Legal Aid (Legal Services Society)
We have a range of free services that may help you. We give priority to people with low incomes, but many services are available to all British Columbians. We offer:
- information provided by:
- our free publications;
- the MyLawBC website;
- the Aboriginal Legal Aid in BC website;
- the Family Law in British Columbia website;
- intake assistants;
- community partners and,
- in some communities, legal information outreach workers and Aboriginal community legal workers.
- advice from:
- duty counsel lawyers (find out more),
- or family advice lawyers.
- representation (find out more) if you qualify and have:
- serious family problems;
- child protection matters (Parents Legal Centres);
- criminal law issues; or
- some immigration, mental health, and prison law issues.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 577-2525
Website: https://legalaid.bc.ca/
Interior Health Lifeline Program
Interior Health Lifeline is a non-profit program assisting individuals maintain their independence and remain safe. The program provides an emergency response and personal medication dispensers to residents living in the Shuswap and North, Central, and South Okanagan areas. The HomeSafe buttons provides an emergency response at home. The regular-style button must be pressed, while an auto-alert style button can detect most falls from a standing position. The GoSafe auto-alert button provides an emergency response anywhere in Canada. Worn as a neck or wrist style help button, you or your loved one will be able to summon help in an emergency, 24 hours a day, 7 days a week. The Personal Medication Dispenser can hold up to 60 doses of medication. The dispenser supports individuals take the right medication at the right time with audio and visual cues. The service automatically alerts a caregiver within 90 minutes of a missed dose.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 994-8414
Website: https://www.interiorhealth.ca/services/lifeline-program?lid=L280
NexusBC: North Okanagan Seniors Housing Guide
View the comprehensive Seniors Housing Guide for more information on various housing options available in the North Okanagan.
Services available in: Vernon, Armstrong, Enderby, Lumby
Tel: 250 545-0585
Email: [email protected]
Website: https://nexusbc.ca/wordpress/wp-content/uploads/2024/04/2024-NexusBC-Seniors-Housing-Guide.pdf
Good Food Box Program
The Good Food Box Society of the North Okanagan has been active in our community since 2000. This is a healthy food initiative, serving Vernon, Armstrong, Enderby, Falkland, Lumby, Cherryville and the Westside.
A “box” of produce (fruits and vegetables) can be pre-purchased at a discounted cost once a month. Available for pickup at a pre-selected location on the Third Thursday of the month.
Orders can be placed online with a credit card or by etransfer at www.goodfoodbox.ca or in person at the following locations:
Independent Living Vernon: 3402 – 27th Avenue
NOYFS: 3100 – 32 Avenue
or on day of distribution, at your pick up, for the following month.
Call Diane Fleming at 250 306-7800 to learn more.
Open to anyone – no minimum income required. Volunteers, donations and Sponsors always welcome.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Diane Fleming
Tel: 250 306-7800
Email: [email protected]
Website: https://goodfoodbox.ca/
Hourly rate: $12 - $25
Armstrong Spallumcheen Medical Equipment Loan Cupboard
Open Monday, Wednesday and Friday, 10am to noon at the Hassan Arena. Phone 778 442-5255
Services available in: Armstrong
Tel: 778 442-5255
Hourly rate: call
Red Cross Loan Cupboard
For anyone who needs medical equipment to live safely at home, the Red Cross provides aids such as wheelchairs, walkers, bath seats and benches, commodes and toilet seats, crutches and canes, bed handles and other durable medical equipment. A physician/interior health medical referral is required.
Vernon: 2719 – 44 Avenue | 250 545-3111| open Monday to Friday, 9am to 1 pm
Enderby: 710 Granville Ave | 250 838-0949| open Monday to Friday, 10 am to noon.
Salmon Arm: 510 – 6th St | 250 832-6553 | open Monday, Tuesday, Wednesday and Friday, 10 am to noon
Services available in: Vernon, Enderby
Tel: 250 545-3111
Armstrong Volunteer Driver Program
Serving the citizens of the City of Armstrong and the District of Spallumcheen ONLY. Providing transportation for medical and dental appointments in Armstrong, Enderby, Vernon, Kelowna and Kamloops for Armstrong residents ONLY. For transportation, phone 250 546-0999. Office hours are Monday to Friday, 10am – 12pm. Voicemail will be checked. Sponsored by the Armstrong Seniors Activity Centre.
Services available in: Armstrong
Tel: 1 250 546-0999
Vernon Alliance Church – Compassions Ministry
Through their Compassions Ministry, the Vernon Alliance Church (VAC) helps by providing hot soup, breads, produce & canned goods as well as good used clothing for free, at Common Threads. Hours of operation are Mondays 2 – 4pm and Thursdays 9 – 11am.
Services available in: Vernon
Tel: 250 545-7105
Email: [email protected]
Website: https://www.vernonalliance.org/ministries/common-threads
Hourly rate: free
All Saints Anglican Church – Outreach Services
Outreach programs include a soup kitchen every Saturday at 11 am and an active Pastoral Care team that visits the sick and shut-in. Phone 250 542-3179 for more information.
Services available in: Vernon
Tel: 250 542-3179
Website: http://allsaintsvernon.org/directory/index.php?g=42
Hourly rate: free
Interior Health Elder Abuse Hotline
Anyone within Interior Health who has concerns regarding elder abuse can call 1 844 870-4754 to be connected with an Interior Health Staff member who is trained to respond to such situations.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 844 870-4754
Website: https://www.interiorhealth.ca/information-for/seniors/adult-abuse-and-neglect
Hourly rate: free
Enderby & District Seniors Luncheon Buffet
A Hot Meal including soup, salad and dessert for a fee, available for pick-up or delivery every Wednesday.
Located at the Enderby & District Seniors Complex at 1101 George Street, Enderby
Services available in: Enderby
Tel: 250 838-6439
Hourly rate: call
Greater Vernon Parks & Recreation
Be active and socialize with new friends at the Vernon Recreation Centre. | Location: 3310 – 37th Avenue, Vernon BC | Tel: 250.545.6035 |
Affordable Access discounts:
65 and over: 25%
Those on provincial or federal support: 75%
Information on CoVID 19 protocols are in the Leisure Guide. https://www.vernon.ca/sites/default/files/docs/recreation/activelivingguide.pdf
Services available in: Vernon
Tel: 250 545-6035
Email: [email protected]
InspireHealth | Cancer Support
InspireHealth is a not-for-profit supportive cancer care organization approved by the BC Ministry of Health. Since 1997, we have provided programs and services to enhance quality of life, health and well-being of people living with cancer and their families. Our cancer rehabilitation services support and educate people during and after cancer treatment. We offer practical and personalized exercise therapy, stress management, nutrition and counselling services. All of our services, programs, and classes are completely free of charge. No referral required. #123-565 Bernard Avenue, Kelowna. Will provide phone sessions if unable to go to the office. Phone: 250.861.7125 or email [email protected].
Services available in: Vernon
Tel: 1 250 861-7125
Email: [email protected]
Public Guardian & Trustee of BC
Services to adults who need help in decision making (legal rights, financial interests and personal care interests). Phone 1.800.663.7867 or email [email protected]
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 663-7867
Email: [email protected]
BC Rebate for Accessible Home Adaptations (BC RAHA)
This program provides financial assistance to help eligible low-income seniors and people with disabilities in BC to continue to live in the comfort of their home. For more information, visit www.bchousing.org/housing-assistance/BC-RAHA
or phone BC Housing at 1.800.257.7756
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 257-7756
Website: https://www.bchousing.org/housing-assistance/BC-RAHA
Vernon Recreation Centre
Be active and socialize with new friends at the Vernon Recreation Centre. | Location: 3310 – 37th Avenue, Vernon BC | Tel: 250.545.6035 |
Affordable Access discounts:
65 and over: 25%
Those on provincial or federal support: 75%
Services available in: Vernon
Tel: 250 545-6035
Ministry of Social Development
If you are a low income senior who has a Person’s with Disability (PWD) designation and are classified as Medical Services Only (MSO), you may be eligible for Ministry assistance for medical equipment and devices (such as a scooter) to meet a medically essential need. The application for this is form HR2138 “Medical Equipment Request and Justification” which can be requested by contacting an agent at 1-866-866-0800.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 866-0800
Website: https://www2.gov.bc.ca/gov/content/family-social-supports/income-assistance/access-services
NexusBC: North Okanagan Better at Home Program
The North Okanagan Better at Home Program provides the following subsidized services:
- Transportation and Grocery Shopping: We provide you with rides to appointments and for assistance with grocery shopping.
- Light Housecleaning: A professional housekeeper provides services to help you maintain a clean and healthy household.
- Minor Home Repair: A handyman provides minor home repairs to help you maintain a safe home.
- Light Yard Work: We help you with light yard work including raking, lawn mowing and weeding.
- Friendly Visiting: A volunteer will spend time with you doing activities you enjoy.
Fees for Better At Home services are priced on a sliding scale according to your income. To be eligible, you must be age 65+ residing in your own residence in Vernon, Armstrong, Lavington, Lumby or Cherryville. Not all services are available in each community. In order to receive this service, you will need to register with the Better at Home program. Please phone 250.545.0585 email [email protected] for more information.
Services available in: Vernon, Armstrong, Lumby, Cherryville
Tel: 250 545-0585
Email: [email protected]
Senior’s Home Renovation Tax Credit
The BC Seniors’ Home Renovation Tax Credit is a refundable personal income tax credit to assist individuals aged 65 and over with the cost of certain permanent home renovations, effective for the 2012 and subsequent tax years.
You can claim the credit when you file your T1 income tax return. Complete the British Columbia Home Renovation Tax Credit for Seniors and Persons with Disabilities form (Schedule BC(S12)) and enter the amount you spent on eligible renovations beside box 60480 on the British Columbia Credits form (BC479).
You must retain documentation to support your claim, including receipts from suppliers and contractors. If work has been performed by a family member, receipts for labour and materials must have a GST/HST number.
If you receive an invoice at the end of the calendar year and pay it in the following calendar year, the credit is to be claimed for the taxation year based on when you received the invoice.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1-877-387-3332
Email: [email protected]
Website: https://www2.gov.bc.ca/gov/content/taxes/income-taxes/personal/credits/seniors-renovation
Meals on Wheels (Vernon) by the Schubert Centre
Meals on Wheels provides nutritious, well-balanced and flavourful meals to seniors and home-bound individuals. For more information, please phone the Schubert Centre Society at 250.549.4201.
Services available in: Vernon
Tel: 250 549-4201
Website: https://schubertcentre.com/
Choice in Supports for Independent Living (CSIL)
Choice in Supports for Independent Living (CSIL) is a self-directed option for eligible home support clients. CSIL clients receive funds directly from their local health authority to purchase their own home support services. CSIL clients become employers who manage all aspects of their home support from hiring and supervising staff to overseeing how CSIL funds are spent.
CSIL may be suitable if you have a significant physical disability and desire more control and flexibility in managing your home support services. To be eligible for services, you must also be unable to function independently because of chronic, health-related problems or have health care conditions that require care due to one or more of the following: You have recently been discharged from an acute care hospital; you require care to prevent or reduce the need for hospital or emergency department services or admission to a residential care facility, or you have a life-limiting illness.
If you are interested in receiving CSIL services or know of someone who might be in need of these services, you can contact Vernon Community Care at 1 800 707-8550, Dial 2 for new intake and then 7 for the North Okanagan.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Interior Health Community Care
Tel: 1 800 707-8550
Smoke Alarm Campaign
Senior home owners, on request, can have someone from the Vernon Fire Department check and replace (if necessary) their smoke alarms, as part of a fire safety project. Renters are asked to contact their landlord for the same service. For more information or to request this service, contact the Fire Department at 250.550.3566
Services available in: Vernon
Contact Person: Vernon Fire Department
Tel: 250 550-3566
Okanagan Advocacy Resource Centre
Legal advocacy program for low income residents of the Vernon, Coldstream, Lumby, Cherryville, Armstrong, Falkland, Enderby and local First Nations communities.
Questions?
- Welfare
- Persons with Disabilities
- Canada Pension Plan Disability
- Employment Insurance
- Tenant Information
Office Location: Peoples Place
Phone for appointment: 778-475-0808
Email: [email protected]
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Tish Lakes
Tel: 778 475-0808
Email: [email protected]
Inter-Facility Transport
Inter-facility Transport is an alternate transport provider providing wheelchair and stretcher services. Oliver to Salmon Arm. Booking Hours: Mon – Sun: 8am – 5pm
Call 250-860-0682 for details.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 250 860-0682
HandyDART
HandyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person. HandyDART picks you up at your accessible door and drops you off at the accessible door of your destination.
Service Hours:
Monday to Friday, 8:00 am – 4:30 pm
Saturday, 10:00 am – 5:00 pm
Sunday and Holidays, No Service
Saturday, 10:00 am – 5:00 pm
Sunday and Holidays, No Service
Customers must first register, at no charge, for this program. Please phone 250-549-1366 or visit: https://bctransit.com/vernon/riderinfo/handydart
Services available in: Vernon
Tel: 250 549-1366
Website: https://www.bctransit.com/vernon/riderinfo/handydart
Literacy Society Computer Support Program
The Literacy Society of the North Okanagan is offered a series of free beginner digital workshops. They provide one on one tutoring through volunteers. Please call 250-275.3117 or email [email protected] for more information. Volunteers welcome. Visit www.literacysociety.ca for more information.
Services available in: Vernon
Tel: 250 275-3117
Email: [email protected]
Website: https://www.literacysociety.ca/
Provincial Seniors Phone Line
The Provincial Seniors’ Phone Line has been established to allow seniors and their families, or other concerned individuals in their lives, to report concerns about care. This toll-free phone line is intended to supplement existing care concern avenues with dedicated support for seniors with complex needs.
Seniors will benefit from:
- Improved navigation with care concerns to appropriate health system channels.
- Improved access to support for unresolved care concerns.
- Increased confidence in the ability of the Ministry of Health to provide help when needed to resolve care concerns; and,
- Improved understanding of gaps and barriers in the health system that may impact effective resolution of seniors’ care concerns and complaints.
The line is available 8:30AM-4:30PM Monday-Friday – with the exception of statutory holidays – by calling 1 877 952-3181.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 877 952-3181
The Compassionate Friends
The Compassionate Friends (TCF) group provides support following the death of children, regardless of cause or age. The group leads discussion-based meetings, sometimes picking a topic or watching a movie, but usually just allowing a discussion to run its own course. The group has no religious affiliation and neither discourages or encourages members to speak about their faith. It does not collect membership dues or fees.
TCF meetings are held on the last Thursday of the month at 6pm at the People Place in Vernon (3400 27 Avenue).
For more information, phone Darlene at 250-558-5026 or Kelli 1-250-308-8489.
TCF Vernon has compiled a bereavement package designed to offer comfort and guidance as you begin to grieve the loss of your precious child. If you would like a Bereavement Package mailed to you, please contact Darlene at 250-558-5026 or email [email protected].
Services available in: Vernon
Tel: 250 558-5026 or 250 308-8489
Email: [email protected]
Website: https://tcfcanada.net/
BC Transit Community Travel Training
This program is a free service to help seniors and individuals with cognitive or physical disabilities to use the transit service. Orientation can focus on travel to work, medical appointments or can be more general.
To arrange a session:
Tel 250-384-7723
Tel 250-384-7723
Services available in: Vernon
Tel: 250 384-7723
Armstrong Seniors Activity Centre
Keep yourself active in the community with a place and space for you to meet, mingle, learn and stay active. Income tax as needed, by appointment.
Volunteer Driving: call 250.546.0999. Office hours are Monday to Friday, 10am-12pm. Voicemail will be checked.
Patti Ferguson (office): Tuesday mornings from 9:30 to 11:00am
Services available in: Armstrong
Tel: 250 546-1118
Email: [email protected]
Enderby & District Community Resource Centre
The Enderby and District Community Resource Centre provides the following supports for seniors: Sunshine Line, Better At Home (program partner with Eagle Valley Support Society), Enderby Senior’s guide, Community Kitchens, and Active Aging Plus. Monday through Thursday 10am to 4pm.
Services available in: Enderby
Tel: 250 838-9446
Website: https://www.edcrc.ca/
Sunshine Line (Enderby)
The Sunshine Line is a seniors “calling” telephone program. Trained volunteers will call you to say hello, have a conversation, make a friend and have a daily safety check-in. This service is offered free of charge in Enderby and Area F for seniors. They can call you to say Good Morning, or Afternoon or Evening. To register for the Sunshine Line,
Address or Meeting Location: Enderby Resource Centre
Services available in: Enderby
Tel: 250 838-9446
Email: [email protected]
NexusBC: Seniors Phone Club
Are you experiencing difficulties getting out of your home for activities, but would like to stay socially connected? Join the NexusBC Seniors Phone Club! The program is available for any senior living in the North Okanagan, and who may find it difficult to join community activities in person. Enjoy all sorts of engaging activities and talks from the comfort of your own home such as trivia games, community presentations, health and wellness talks, and friendly conversations.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 250 545-0585
Website: https://nexusbc.ca/programs/seniors-phone-club
Hourly rate: No Cost
Good Morning Program by CMHA
The Good Morning Program (GMP) is a free telephone service for seniors or people with high health risks, who live alone or feel isolated in the community. The program enables these individuals to remain living independently longer by providing a daily phone call to ensure participants are safe. Phone calls are made seven days a week 365 days a year by trained volunteers. Participants can be referred by care providers, family, friends or self-referrals can be made.
Each call is a non-intrusive, non-judgmental safety check that provides some social interaction.
We listen, provide support and offer referrals when needed.
Calls are made by trained volunteers 365 days a year at no cost.
Please call our office at 250.542.3114 ext. 235 for more information.
To get started, please complete our program referral form at this link:
https://cmhavernon.ca/programs-services/good-morning-program/
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 250 542-3114 ext 235
Healthlink.ca
Visit HealthLink BC’s website for information on more than 5000 health, nutrition, physical activity, medication and medical test topics. You can search the HealthLink BC Directory for health and health-related services, closest to where you live. HealthLink BC’s website also offers an interactive Check Your Symptoms tool.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 8-1-1
Website: https://www.healthlinkbc.ca/
Healthlink BC 8-1-1
Call 8-1-1 toll-free to reach a health service navigator who can provide connection to a registered nurse any time of the day or night, a registered dietitian or qualified exercise professional on any weekday, or a pharmacist every evening and night. Translation services are available in more than 130 languages.
Phone (toll-free): 8-1-1
Phone (Deaf/hard-of-hearing [TTY]): 7-1-1
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 8-1-1
Website: https://www.healthlinkbc.ca/more/about-healthlink-bc/about-8-1-1
Travel Assistance Program (TAP BC)
For eligible B.C. Residents who must travel within the province for physician-referred non-emergency medical specialist services not available in their own community, and whose travel expenses are not covered by third-party insurance or other government programs. A physician’s referral is required and the patient must have the physician’s office complete a TAP form. Contact TAP at the number below prior to travel for a confirmation number in order to receive a travel discount.
Phone (toll-free): 1 800-661-2668
For general information on TAP, call Health Insurance BC, or visit the TAP website.
Phone (toll-free): 1 800 663-7100
Website: www.gov.bc.ca (enter “Travel Assistance Program” in Search)
For eligibility criteria contact Interior Health at 1 800 707-8550 press 2 for new intake and 7 for North Okanagan Region
Website: www.interiorhealth.ca
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 663-7100
Family Caregivers of British Columbia
The Family Caregivers of British Columbia strives to improve the quality of life for family and friend caregivers through support, information, education and leadership. The not-for-profit society was established in 1989. Provincial services include a toll-free Caregiver Support Line, 1:1 support for complex situations, access to caregiver resources and support groups, assistance with health system navigation, caregiver webinars, monthly e-news, quarterly newsletters and a comprehensive website of caregiver information. All services are free.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 877 520-3267
Email: [email protected]
Website: https://www.familycaregiversbc.ca/
Pain BC
Pain BC is a unique organization serving the needs of the estimated one in five British Columbians living with chronic pain. This pain might be post-surgical, pain from living with a chronic disease, pain related to injury or pain from an unknown cause. Pain BC provides several resources for people with chronic pain and their families. Check out the website or call for more information.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 844 430-0818
Website: https://painbc.ca/
National Indian Residential School Crisis Line
The National Indian Residential School Crisis Line has been set up to provide support for former residential school students. You can access emotional and crisis referral services by calling the 24-hour crisis line.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 721-0066
Website: https://www.irsss.ca/faqs/how-do-i-reach-the-24-hour-crisis-line
Bounce Back: Reclaim Your Health
Bounce Back is a free program providing resources and services to individuals experiencing symptoms of mild to moderate depression, low mood or stress, with or without anxiety. The program offers telephone coaching in a series of self-help modules along with a DVD called BounceBack* Today. The coaching program can be accessed by referral from family physicians’ offices everywhere in British Columbia. Individuals who prefer to work on their own can use the online program to learn at their own pace. A referral is not required to access the online program.
The video and coaching program are available in English, French, Mandarin, and Cantonese, and coaching is available in English, French, Mandarin, Cantonese and Punjabi. To find out more about Bounce Back* seniors are encouraged to talk to their family doctor.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 639-0522
Website: https://bouncebackbc.ca/
Crisis Line Association of BC
Crisis line workers are trained in critical skills such as empathetic reflection, active listening, and collaborative problem solving. They use crisis and suicide assessment and intervention protocols that are based on recognized better practices. Calling a crisis line does help.
For help with a mental health crisis: Phone 1 800 784-2433 (1-800-SUICIDE).
For mental health information and support: Phone 310-6789 (no area code needed).
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1-800-784-2433 or 310-6789
Website: https://www.crisislines.bc.ca/
First Link* Dementia Support
The Alzheimer Society of BC’s First Link* dementia support connects individuals and families affected by Alzheimer’s disease or another dementia to support and education at any point in the dementia journey.
First Link* Dementia Helpline: Monday to Friday, 9am – 8pm, closed weekends and stat holidays.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Andrea Campbell
Tel: 1 800 936-6033
Email: [email protected]
Website: https://alzheimer.ca/bc/en/help-support/find-support-bc/first-link-dementia-helpline
Hourly rate: Free
NOW Shuttle (North Okanagan Wheelchair Shuttle)
North Okanagan Wheelchair Shuttle (NOW Shuttle) offers accessible transportation and serves the entire North Okanagan.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Jeff McSweeney
Tel: 250.540.6746
Email: [email protected]
Clearance Expiry: February 25, 2027
Hourly rate: Call for current pricing
Heart & Hands Enterprises
Home Support Individual offering companionship, delivery services, pet care, respite and transportation along with special interests in decluttering, organizing, seasonal decorating. Will run errands and do light housekeeping including laundry. Can help with packing as well. (Not a Certified Care Aide)
Services available in: Vernon
Contact Person: Tracie Babcock
Tel: 1.778.212.5959
Email: [email protected]
Clearance Expiry: April 26, 2029
Hourly rate: $25 - $30
Andrea Schulte
Housekeeping services including both regular and deep cleans, laundry and de-cluttering at $35 per hour. Gardening and yard maintenance including weeding, pruning, planting/harvesting, mowing and raking provided at $40 per hour. Good knowledge about plants.
Services available in: Vernon
Contact Person: Andrea Schulte
Tel: 250 938-2895
Clearance Expiry: October 10, 2028
Hourly rate: see ad
Sole Fix Mobile Foot Care
LPN specializing in diabetic foot care, fungal nails, corns and calluses and corns. Also works with post-operative and limited-mobility clients. Servicing Vernon, Cherryville, Lumby and Armstrong.
Services available in: Vernon, Armstrong, Lumby, Cherryville
Contact Person: Katherine Darvill
Tel: 250 938-7041
Clearance Expiry: August 18, 2027
Hourly rate: call for quote
Rox Scissors Hair
Located in East Hill. Will provide mobile hair services upon request. Over 20 years experience. Reasonable prices.
Services available in: Vernon
Contact Person: Lorinda Halston
Tel: 250 503-7419
Clearance Expiry: September 12, 2029
Sharron Owen
Home support services include: companionship, delivery services, gardening and yard maintenance, light cleaning, laundry, meal preparation, pet care. Available for respite care. Will drive seniors to appointments and for groceries/errands in-town and out-of-town. First Aid and FoodSafe Certified. Rate is $80 per day, depending on the amount of care needed. Pet care is $15-$20 per day, with food supplied.
Services available in: Vernon
Tel: 250 319-8088
Email: [email protected]
Clearance Expiry: October 17, 2027
Hourly rate: $30-40/hr
Janis Meyn
Home Support services include: companionship, delivery services, light cleaning, laundry, meal preparation, pet care. Available for respite care. Will drive seniors to appointments and for groceries/errands in-town and out-of-town. Rate is $30/hr, minimum 2 hours. Phone Janis at 250 306-6362 or email [email protected].
Services available in: Vernon
Tel: 250 306-6362
Email: [email protected]
Clearance Expiry: November 3, 2028
Hourly rate: $30/hr
Vitality Foot Care
I am an LPN providing foot care services in your home, long term car facility or where needed. Included in my care is dealing with corns, calluses, fungal nails, ingrown toenails, and if needed, I provide referrals to your physician. Services outside of Vernon have a transportation fee, depending on how far.
Services available in: Vernon
Contact Person: Elsie Kornelsen
Tel: 250 540-4651
Email: [email protected]
Clearance Expiry: July 16, 2029
Art Gourley Loves Painting
Experienced painter with Tradesman Certified Ticket. Rates are negotiable based on what you can afford. Call for a quote.
Services available in: Vernon
Contact Person: Art Gourley
Tel: 250 306-3175 or 250 541-7775
Clearance Expiry: October 12, 2028
Hourly rate: call for a quote
Celia’s Caring Companionship
Providing emotional and social support to seniors with dementia, as well as emotional support for persons at the end of life. Rate: $30 per hour. Phone Celia Foster at 250.308.4649 or [email protected].
“I look forward to meeting you and your loved one to talk about how I can provide support and ease your anxiety around loneliness.”
Services available in: Vernon
Contact Person: Celia Foster
Tel: 250.308.4649
Email: [email protected]
Clearance Expiry: October 31, 2028
Hourly rate: $30
No Care Like My Care
Registered Care Aide that provides personal care and home support, palliative care, companionship, transportation and foot care for seniors. Specializes in diabetic foot care.
Services available in: Vernon, Armstrong, Lumby
Contact Person: Fern Chard
Tel: 250.307.5509
Email: [email protected]
Clearance Expiry: November 1, 2029
Hourly rate: $40. $40 per footcare treatment, $60 for out out of town (Armstrong and Lumby).
Brandie’s Mobile Footcare
Registered Certified Podologist providing at-home footcare. Specializing in diabetic footcare. Services include ingrown nails, fungal nails, cracked heels, calluses and corns. Also works with post-operative and limited mobility clients. Servicing Vernon and surrounding areas. Contact Brandie at 1-250-991-9349 or email [email protected]
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Brandie Boyd
Tel: 1.250.991.9349
Email: [email protected]
Clearance Expiry: March 27, 2028
Hourly rate: $40 for Vernon, $45 for surrounding areas
Community Dental Access Centre
A non-profit dental health centre for North Okanagan residents experiencing financial and other barriers to dental health care. Please call for an appointment.
Services available in: Vernon
Tel: 778.475.7779
GET LISTED IN THIS DIRECTORY
If you provide transportation, housecleaning, home repair, gardening, snow removal, or any home support services for seniors or those in need at affordable rates, we’d love to hear from you!
To be included in this Community Services Directory, please fill out and submit this Application Form.
You will also need to upload the following:
- An RCMP Criminal Record Check
- A Driver’s Abstract if you plan to provide transportation services for seniors or those in need
Once we receive and review the information, we may want to meet with you to get to know you better. Once your application has been processed and approved, we will add your listing to the Directory.
If you have any questions, please phone NexusBC at 250.545.0585.