Community Services Directory For Seniors
(And Those In Need)
This directory is a list of free or affordable services for seniors and those in need. Annually, we receive nearly 2400 requests for this information. The directory is designed as a general reference only. We recommend you review our Before You Hire Checklist (pdf).
Do you provide a local service that is helpful to seniors or those in need? Please see the sidebar on how to get listed in this directory.
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- All (82)
- Armstrong (11)
- Church Outreach (3)
- Companionship (22)
- Computer Support (2)
- Delivery & Moving Services (9)
- Dental (2)
- Elder Abuse (6)
- Enderby (7)
- Fitness & Rehab (4)
- Food & Groceries (13)
- Foot Care (7)
- Gardening & Yard Maintenance (7)
- Grief Support (4)
- Hair Care (4)
- Health Support (16)
- Home Support Individuals (13)
- Home Support Programs (7)
- House Cleaning (6)
- Legal (8)
- Lumby & Cherryville (4)
- Medical Equipment & Supplies (5)
- Mental Health (11)
- Pet Care (7)
- Repairs & Maintenance (10)
- Respite & Adult Day Programs (8)
- Snow Removal (1)
- Tax Prep (2)
- Transportation In-Town (20)
- Transportation Out-Of-Town (18)
Showing listings for All (82)Print All
Treasured Times
Offering real and meaningful connections with personalized service unique to your needs.
Services available in: Vernon, Armstrong, Enderby
Contact Person: Wendy Denman
Tel: 250 309-1511
Email: [email protected]
Clearance Expiry: January 19, 2025
Hourly rate: $35/hr includes mileage
Tuktu Support Individuals
Offering Family-like support for you and your loved ones, Tuktu provides safe and friendly people to help you and your loved ones manage everyday errands and share experiences. Clients and family members can easily book well vetted, customized services by phone or even through an online app. It’s like Uber for Seniors care!
Services charged at an hourly rate. Minimum service duration is 1 hour. Examples of services and fees: Grocery Shopping: $15-20/per hour; Rides to appointments: $25-35 per hour.
Find the support you need in 24 hours.
Also looking for providers.
Call or go to the website for more details.
Services available in: Vernon
Tel: 1 866 938-8588
Website: https://tuktu.ca/
Hourly rate: call to inquire
Paul Rayburn
In addition to providing volunteer services through Nexus BC, I would like to
complement that by also providing friendly, affordable options to those who may not qualify for subsidized
service. I am willing to provide minor home maintenance. I do have some
basic hand and woodworking tools and can assist with minor auto maintenance as well. My fees are $15/hr or by donation.
Services available in: Vernon, Armstrong
Contact Person: Paul Rayburn
Tel: 778 760-3360
Email: [email protected]
Clearance Expiry: April 18, 2024
Hourly rate: call
On The Go Foot Care
LPN with 13 years of work experience – certified in Advanced Nursing Foot Care – offering mobile nursing foot care – in the comfort of your own home.
Services available in: Vernon, Armstrong, Enderby, Lumby
Contact Person: Rebecca Darroch
Tel: 250 308-1515
Email: [email protected]
Website: http://www.onthegofootcare.com/
Clearance Expiry: January 17, 2025
Hourly rate: call for quote
Happy To Help
$35/hr for Companionship, Grief Support and Delivery Service, In and Out of Town Transportation is depending on how far, etc. Delivery service includes bringing groceries into the customers home and putting away if needed. Helping them shop also.
Services available in: Vernon, Armstrong
Contact Person: Juneifer Robins
Tel: 778 692-1509
Email: [email protected]
Clearance Expiry: May 22, 2024
Hourly rate: $35
A+ Nursing Foot Care
I am a Registered Nurse certified in Nursing Foot Care. I have 32 years of nursing experience and provide professional, hygienic foot care in a friendly, caring atmosphere, in the comfort of your home. A foot care visit includes a warm Epsom salt foot bath, trimming and filing nails, (including thickened, fungal, or ingrown nails), caring for corns, calluses or cracked heels, and ending with a soothing, moisturizing foot massage. I am a provider for Veterans Affair Canada and can bill directly for eligible veterans. I also specialize in Diabetic Foot Care.
Cost $60/visit within Vernon. (Mileage fee may apply outside Vernon city limits.)
Call 250-804-3429 to book an appointment.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Joan VonNiessen
Tel: 250 804-3429
Email: [email protected]
Clearance Expiry: April 26, 2024
Hourly rate: $60 per service (mileage if out of Vernon)
Lake Country Health
Free caregiver support services such as a peer support group (every second Tuesday at 1:00pm at the People Place) and Silver Sitter Friendly Visitors – trained volunteers who give caregivers a break. We also provide free counselling with professional counsellors, a weekly online low impact exercise class, and workshops and presentations. The program began in Lake Country, but now serves people in Vernon as well.
Services available in: Vernon
Contact Person: Kali Smith
Tel: 250-306-2540
Email: [email protected]
Website: https://www.lakecountryhealth.ca/
RCMP Victims Assistance Program
Victims Assistance services include emotional support, and information about reactions to trauma, home security information or evaluation, information about the progress of the police file, the criminal justice system, and case progress, court orientation and court accompaniment, information about crime scene clean-up and revictimization prevention, assistance with Criminal Injury Compensation forms or Victim Impact Statements, where applicable, referrals to other service programs, community agencies or professionals for additional support, counselling or other identified needs and crisis intervention by trained workers 24 hours a day, accessed through the RCMP. Phone 250.260.7171 for more information.
Services available in: Vernon
Tel: 250 260-7171
Health Connections: Revelstoke to Kelowna
Book a Trip (24hrs in advance): 250-837-3888 or 1-866-618-8294
Revelstoke to Kelowna (Wednesday):
Revelstoke 8:00 a.m., Sicamous 9:00 a.m., Enderby 9:30 a.m., Vernon 10:15 a.m., Kelowna 11:15 a.m.
Kelowna to Revelstoke (Wednesday):
Kelowna 3:00 p.m., Vernon 4:00 p.m., Armstrong 4:25 p.m., Enderby 4:50 p.m., Sicamous 5:10 p.m., Revelstoke 6:00 p.m.
Funding and planning is shared between Interior Health Authority, City of Revelstoke and BC Transit. Decisions about fares, routes and service levels are made by the Interior Health and the City based on information and planning provided by BC Transit. The service is operated by Everything Revelstoke Ltd.
Services available in: Vernon, Armstrong, Enderby
Tel: 1 866 618-8294
Website: https://bctransit.com/vernon/schedules-and-maps/health-connections/revelstoke-kelowna
Salvation Army Food Bank, Vernon
Need Food Assistance? We’re here to help!
If you need help please call (250) 549-4111 or visit us to make an appointment to see an intake worker. You are required to bring in the following information:
- Identification for each household member
- Proof of address
- Proof of rent
- Proof of income
In an emergency, Bread, Canned Goods and Fresh Produce is available in the lobby every week day, during open hours:
Services available in: Vernon
Tel: 250 549-4111
Senior’s Lunch in Armstrong
The Armstrong Legion located at 2526 PV Road provides a lunch for seniors on Wednesdays at noon every week.
Services available in: Armstrong
Contact Person: Armstrong Legion
Tel: 1 250 546-8455
Hourly rate: $10
Specialized Victim Assistance Program (Archway Society)
Offers support and information to women, children and men who have been victimized as a result of: elder abuse, sexual assault, violence in an intimate relationship, child sexual abuse (recent or in the past), criminal harassment (stalking). Phone 250.542.3322 for more information.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 250 542-3322
BC Association of Community Response Networks
A Community Response Network (CRN) is made up of a diverse group of concerned community members, community agencies, local businesses, government agencies, professionals, and others who come together to create a coordinated community response to abuse, neglect, and self-neglect in vulnerable adults. When the community cannot provide appropriate support to the adult, the Adult Guardianship Act provides designated agencies (Health Authorities and Community Living BC) with the responsibility of investigating and ensuring that the proper action is undertaken.
CRNs around the province are reaching out to their communities to join the network and work to raise the awareness of abuse, neglect, and self-neglect in vulnerable adults, and to ultimately prevent it from happening.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Wynn Hartfelder
Tel: 250 540-6674
Email: [email protected]
Website: https://bccrns.ca/
Greater Vernon Community Gardens
The RDNO administers two community gardens in the Greater Vernon area:
- East Hill Community Garden
- West Vernon Community Garden
To put yourself on a garden waitlist, please visit the website to complete a Waitlist Request Form as gardens fill up every year.
Services available in: Vernon
Contact Person: RDNO
Tel: 250 550-3700
Email: [email protected]
Website: https://www.rdno.ca/communitygardens
Seniors Abuse and Information Line (SAIL)
Weekdays 8am to 8pm and weekends 10am to 5:30pm, excluding statutory holidays.
Language interpretation is available Monday through Friday, 9am to 4pm.
Our province wide confidential Seniors Abuse and Information Line (SAIL) is a safe place for older adults, and those who care about them to talk to a trained intake worker about abuse or mistreatment, receive information and support about issues that impact the health and well being of an older adult. SAIL intake workers are trained to provide a listening, non-judgmental and supportive ear and provide resources, referrals to our free internal programs and support. Callers who are age 50+ and are victims of abuse or family and sexual violence, and who need practical and emotional support may be referred to our Victim Services Program for information, support and referrals to services in the community.
When calling SAIL, press 1 to speak with an Intake Worker, or press 2 if you would like to leave a voicemail message for a callback. When leaving a message, please state whether it is safe for our staff to leave a message. We will not leave a message if not specified.
SAIL is made possible thanks to funding from the BC Ministry of Health.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 437-1940
Lawyer Referral Service (Access Pro Bono)
The Lawyer Referral Service is funded by the Law Foundation of British Columbia and operated by the Canadian Bar Association. Please call 1-800-663-1919 during business hours, Monday to Friday, 8:30am to 4:30pm. Once the area of law is determined, the operator will provide you with the name and telephone number of a local lawyer. You contact the lawyer to set up an appointment to meet. You are entitled to 30 minutes consultation of legal advice for $25 plus tax.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 663-1919
Website: https://www.accessprobono.ca/our-programs/lawyer-referral-service
Hourly rate: call
Legal Aid (Legal Services Society)
We have a range of free services that may help you. We give priority to people with low incomes, but many services are available to all British Columbians. We offer:
- information provided by:
- our free publications;
- the MyLawBC website;
- the Aboriginal Legal Aid in BC website;
- the Family Law in British Columbia website;
- intake assistants;
- community partners and,
- in some communities, legal information outreach workers and Aboriginal community legal workers.
- advice from:
- duty counsel lawyers (find out more),
- or family advice lawyers.
- representation (find out more) if you qualify and have:
- serious family problems;
- child protection matters (Parents Legal Centres);
- criminal law issues; or
- some immigration, mental health, and prison law issues.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 577-2525
Website: https://legalaid.bc.ca/
Interior Health Lifeline Program
Interior Health Lifeline is a non-profit program assisting individuals maintain their independence and remain safe. The program provides an emergency response and personal medication dispensers to residents living in the Shuswap and North, Central, and South Okanagan areas. The HomeSafe buttons provides an emergency response at home. The regular-style button must be pressed, while an auto-alert style button can detect most falls from a standing position. The GoSafe auto-alert button provides an emergency response anywhere in Canada. Worn as a neck or wrist style help button, you or your loved one will be able to summon help in an emergency, 24 hours a day, 7 days a week. The Personal Medication Dispenser can hold up to 60 doses of medication. The dispenser supports individuals take the right medication at the right time with audio and visual cues. The service automatically alerts a caregiver within 90 minutes of a missed dose.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 994-8414
Website: https://www.interiorhealth.ca/services/lifeline-program?lid=L280
North Okanagan Senior’s Housing Guide
Check out our Seniors Housing Guide for more information on various housing options available in the North Okanagan for seniors.
Services available in: Vernon, Armstrong, Enderby, Lumby
Contact Person: Jade Hamilton
Tel: 250 545-0585
Email: [email protected]
Website: https://nexusbc.ca/2022-nexusbc-seniors-housing-guide
Good Food Box Program
The Good Food Box is a volunteer, nonprofit society in it’s own right, The Good Food Box Society of the North Okanagan. A healthy food initiative since 2000, serving Vernon, Armstrong, Enderby, Lumby and Cherryville. Call Diane Fleming at 250 306-7800 to learn more.
Open to anyone. Volunteers and Sponsors welcome also.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville
Contact Person: Diane Fleming
Tel: 250 306-7800
Email: [email protected]
Website: http://www.goodfoodbox.net/
Hourly rate: $12 - $25
Armstrong Spallumcheen Medical Equipment Loan Cupboard
Open Monday, Wednesday and Friday, 10am to noon at the Hassan Arena. Phone 778 442-5255
Services available in: Armstrong
Tel: 778 442-5255
Hourly rate: call
Red Cross Loan Cupboard
For anyone who needs medical equipment to live safely at home, the Red Cross provides aids such as wheelchairs, walkers, bath seats and benches, commodes and toilet seats, crutches and canes, bed handles and other durable medical equipment. A physician/interior health medical referral is required.
Vernon: 2719 – 44 Avenue | 250 545-3111| open Monday to Friday, 9am to 1 pm
Enderby: 710 Granville Ave | 250 838-0949| open Monday to Friday, 10 am to noon.
Salmon Arm: 510 – 6th St | 250 832-6553 | open Monday, Tuesday, Wednesday and Friday, 10 am to noon
Services available in: Vernon, Enderby
Tel: 250 545-3111
Armstrong Volunteer Driver Program
Serving the citizens of the City of Armstrong and the District of Spallumcheen. Providing transportation for medical and dental appointments in Armstrong, Enderby, Vernon, Kelowna and Kamloops. For transportation, phone 250 546-0999. Office hours are Monday to Friday, 10am – 12pm. Voicemail will be checked. Sponsored by the Armstrong Seniors Activity Centre.
Services available in: Armstrong
Tel: 1 250 546-0999
Vernon Alliance Church – Compassions Ministry
Through their Compassions Ministry, the Vernon Alliance Church (VAC) helps by providing hot soup, breads, produce & canned goods as well as good used clothing for free, at Common Threads. Hours of operation are Mondays 2 – 4pm and Thursdays 9 – 11am.
Services available in: Vernon
Tel: 250 545-7105
Email: [email protected]
Website: https://www.vernonalliance.org/ministries/common-threads
Hourly rate: free
All Saints Anglican Church – Outreach Services
Outreach programs include a soup kitchen every Saturday at 11 am and an active Pastoral Care team that visits the sick and shut-in. Phone 250 542-3179 for more information.
Services available in: Vernon
Tel: 250 542-3179
Website: http://allsaintsvernon.org/directory/index.php?g=42
Hourly rate: free
Interior Health Elder Abuse Hotline
Anyone within Interior Health who has concerns regarding elder abuse can call 1 844 870-4754 to be connected with an Interior Health Staff member who is trained to respond to such situations.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 844 870-4754
Website: https://www.interiorhealth.ca/information-for/seniors/adult-abuse-and-neglect
Hourly rate: free
Enderby & District Seniors Luncheon Buffet
A Hot Meal including soup, salad and dessert for a fee, available for pick-up or delivery every Wednesday.
Located at the Enderby & District Seniors Complex at 1101 George Street, Enderby
Services available in: Enderby
Tel: 250 838-6439
Hourly rate: call
Greater Vernon Parks & Recreation
Be active and socialize with new friends at the Vernon Recreation Centre. | Location: 3310 – 37th Avenue, Vernon BC | Tel: 250.545.6035 |
Affordable Access discounts:
65 and over: 25%
Those on provincial or federal support: 75%
Information on CoVID 19 protocols are in the Leisure Guide. https://www.vernon.ca/sites/default/files/docs/recreation/activelivingguide.pdf
Services available in: Vernon
Tel: 250 545-6035
Email: [email protected]
InspireHealth | Cancer Support
InspireHealth is a not-for-profit supportive cancer care organization approved by the BC Ministry of Health. Since 1997, we have provided programs and services to enhance quality of life, health and well-being of people living with cancer and their families. Our cancer rehabilitation services support and educate people during and after cancer treatment. We offer practical and personalized exercise therapy, stress management, nutrition and counselling services. All of our services, programs, and classes are completely free of charge. No referral required. #123-565 Bernard Avenue, Kelowna. Will provide phone sessions if unable to go to the office. Phone: 250.861.7125 or email [email protected]
Services available in: Vernon
Tel: 1 250 861-7125
Email: [email protected]
Public Guardian & Trustee of BC
Services to adults who need help in decision making (legal rights, financial interests and personal care interests). Phone 1.800.663.7867 or email [email protected]
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 663-7867
Email: [email protected]
BC Rebate for Accessible Home Adaptations (BC RAHA)
This program provides financial assistance to help eligible low-income seniors and people with disabilities in BC to continue to live in the comfort of their home. For more information, visit www.bchousing.org/housing-assistance/BC-RAHA
or phone BC Housing at 1.800.257.7756
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 257-7756
Website: https://www.bchousing.org/housing-assistance/BC-RAHA
Vernon Recreation Centre
Be active and socialize with new friends at the Vernon Recreation Centre. | Location: 3310 – 37th Avenue, Vernon BC | Tel: 250.545.6035 |
Affordable Access discounts:
65 and over: 25%
Those on provincial or federal support: 75%
Services available in: Vernon
Tel: 250 545-6035
Ministry of Social Development
If you are a low income senior who has a Person’s with Disability (PWD) designation and are classified as Medical Services Only (MSO), you may be eligible for Ministry assistance for medical equipment and devices (such as a scooter) to meet a medically essential need. The application for this is form HR2138 “Medical Equipment Request and Justification” which can be requested by contacting an agent at 1-866-866-0800.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 866-0800
Website: https://www2.gov.bc.ca/gov/content/family-social-supports/income-assistance/access-services
Better at Home, North Okanagan Region
**Currently at capacity. Wait-listing clients at this time.**
- Transportation and Grocery Shopping: We provide you with rides to appointments and for assistance with grocery shopping.
- Light Housecleaning: A professional housekeeper provides services to help you maintain a clean and healthy household.
- Minor Home Repair: A handyman provides minor home repairs to help you maintain a safe home.
- Light Yard Work: We help you with light yard work including raking, lawn mowing and weeding.
- Friendly Visiting: A volunteer will spend time with you doing activities you enjoy.
Services available in: Vernon, Armstrong, Lumby, Cherryville
Contact Person: Judy or Elaine
Tel: 250 545-0585, ext 3
Email: [email protected]
Website: https://nexusbc.ca/
Senior’s Home Renovation Tax Credit
The BC Seniors’ Home Renovation Tax Credit is a refundable personal income tax credit to assist individuals aged 65 and over with the cost of certain permanent home renovations, effective for the 2012 and subsequent tax years.
You can claim the credit when you file your T1 income tax return. Complete the British Columbia Home Renovation Tax Credit for Seniors and Persons with Disabilities form (Schedule BC(S12)) and enter the amount you spent on eligible renovations beside box 60480 on the British Columbia Credits form (BC479).
You must retain documentation to support your claim, including receipts from suppliers and contractors. If work has been performed by a family member, receipts for labour and materials must have a GST/HST number.
If you receive an invoice at the end of the calendar year and pay it in the following calendar year, the credit is to be claimed for the taxation year based on when you received the invoice.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1-877-387-3332
Email: [email protected]
Website: https://www2.gov.bc.ca/gov/content/taxes/income-taxes/personal/credits/seniors-renovation
Meals on Wheels (Vernon) by the Schubert Centre
Meals on Wheels provides nutritious, well-balanced and flavourful meals to seniors and home-bound individuals. For more information, please phone the Schubert Centre Society at 250.549.4201.
Services available in: Vernon
Tel: 250 549-4201
Website: https://schubertcentre.com/
Choice in Supports for Independent Living (CSIL)
Choice in Supports for Independent Living (CSIL) is a self-directed option for eligible home support clients. CSIL clients receive funds directly from their local health authority to purchase their own home support services. CSIL clients become employers who manage all aspects of their home support from hiring and supervising staff to overseeing how CSIL funds are spent.
CSIL may be suitable if you have a significant physical disability and desire more control and flexibility in managing your home support services. To be eligible for services, you must also be unable to function independently because of chronic, health-related problems or have health care conditions that require care due to one or more of the following: You have recently been discharged from an acute care hospital; you require care to prevent or reduce the need for hospital or emergency department services or admission to a residential care facility, or you have a life-limiting illness.
If you are interested in receiving CSIL services or know of someone who might be in need of these services, you can contact Vernon Community Care at 1 800 707-8550, Dial 2 for new intake and then 7 for the North Okanagan.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Interior Health Community Care
Tel: 1 800 707-8550
Smoke Alarm Campaign
Senior home owners, on request, can have someone from the Vernon Fire Department check and replace (if necessary) their smoke alarms, as part of a fire safety project. Renters are asked to contact their landlord for the same service. For more information or to request this service, contact the Fire Department at 250.550.3566
Services available in: Vernon
Contact Person: Vernon Fire Department
Tel: 250 550-3566
Okanagan Advocacy Resource Centre
Legal advocacy program for low income residents of the Vernon, Coldstream, Lumby, Cherryville, Armstrong, Falkland, Enderby and local First Nations communities.
Questions?
- Welfare
- Persons with Disabilities
- Canada Pension Plan Disability
- Employment Insurance
- Tenant Information
Office Location: Peoples Place
Phone for appointment: 778-475-0808
Email: [email protected]
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Tish Lakes
Tel: 778 475-0808
Email: [email protected]
Freemason Volunteer Driver Program
Provides complimentary, round-trip transportation to and from primary cancer treatment appointments to patients with no other means of transportation. Clients must be able to get in and out of a car without assistance as the volunteer drivers do not have access to specially equipped vehicles. Clients must be willing to share rides. Call to arrange a reservation: 1.800.299.0188
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 299-0188
Inter-Facility Transport
Inter-facility Transport is an alternate transport provider providing wheelchair and stretcher services. Oliver to Salmon Arm. Booking Hours: Mon – Sun: 8am – 5pm
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 250 860-0682
Enderby Volunteer Driver Program
Services available in: Enderby
Contact Person: David
Tel: 778 212-0548
HandyDART
HandyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person. HandyDART picks you up at your accessible door and drops you off at the accessible door of your destination.
Saturday, 10:00 am – 5:00 pm
Sunday and Holidays, No Service
Services available in: Vernon
Tel: 250 549-1366
Website: https://www.bctransit.com/vernon/riderinfo/handydart
Literacy Society Computer Support Program
The Literacy Society of the North Okanagan is offered a series of free beginner digital workshops for 2021-22. The volunteer one on one tutoring is in development for 2021.
Please call 250-275.3117 or email [email protected] for more information. Volunteers welcome. Visit www.literacysociey.ca for more information.
Services available in: Vernon
Tel: 250 275-3117
Email: [email protected]
Website: https://www.literacysociety.ca/
Provincial Seniors Phone Line
The Provincial Seniors’ Phone Line has been established to allow seniors and their families, or other concerned individuals in their lives, to report concerns about care. This toll-free phone line is intended to supplement existing care concern avenues with dedicated support for seniors with complex needs.
- Improved navigation with care concerns to appropriate health system channels.
- Improved access to support for unresolved care concerns.
- Increased confidence in the ability of the Ministry of Health to provide help when needed to resolve care concerns; and,
- Improved understanding of gaps and barriers in the health system that may impact effective resolution of seniors’ care concerns and complaints.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 877 952-3181
The Compassionate Friends
The Compassionate Friends (TCF) group provides support following the death of children, regardless of cause or age. The group leads discussion-based meetings, sometimes picking a topic or watching a movie, but usually just allowing a discussion to run its own course. The group has no religious affiliation and neither discourages or encourages members to speak about their faith. It does not collect membership dues or fees.
Services available in: Vernon
Tel: 250 558-5026 or 250 308-8489
Email: [email protected]
Website: https://tcfcanada.net/
BC Transit Community Travel Training
This program is a free service to help seniors and individuals with cognitive or physical disabilities to use the transit service. Orientation can focus on travel to work, medical appointments or can be more general.
Tel 250-384-7723
Services available in: Vernon
Tel: 250 384-7723
Armstrong Seniors Activity Centre
Services and activities have been adjusted to cope with the pandemic:
Carpet Bowling: Wednesday afternoons (very limited attendance is allowed. Phone the volunteer organizer (Betty Hubbard 250.546.0480 before coming out.)
Income tax as needed, by appointment.
Volunteer Driving: call 250.546.0999. Office hours are Monday to Friday, 10am-12pm. Voicemail will be checked.
Patti Ferguson: Office: Tuesday mornings from 9:30 to 11:00 Email: [email protected] Phone: 250.546.1118 www: www.armstrongseniors.ca
Services available in: Armstrong
Tel: 250 546-1118
Email: [email protected]
Enderby & District Community Resource Centre
The Enderby and District Community Resource Centre provides the following supports for seniors: Sunshine Line, Better At Home (program partner with Eagle Valley Support Society), Enderby Senior’s guide, Community Kitchens, and Active Aging Plus.
Services available in: Enderby
Tel: 250 838-9446
Website: https://www.edcrc.ca/
Sunshine Line (Enderby)
Website: https://www.edcrc.ca/the-sunshine-line
Phone: 250.838.9446
Address or Meeting Location: Enderby Resource Centre
Services available in: Enderby
Tel: 250 838-9446
Email: [email protected]
T.E.A.S (Telephone Events and Activities for Seniors)
Join our free Telephone Events and Activities for Seniors (TEAS).
The program is available for any senior 55+ living in Vernon area (includes Lumby and Armstrong), and who may find it difficult to join community activities in person. Enjoy all sorts of engaging activities and talks from the comfort of your own home. Call 250.545.0585 to sign up
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 250 545-0585
Website: https://nexusbc.ca/news-and-events/phone-events-activities-age-55
Good Morning Program by CMHA
The Good Morning Program (GMP) is a free telephone service for seniors or people with high health risks, who live alone or feel isolated in the community. The program enables these individuals to remain living independently longer by providing a daily phone call to ensure participants are safe. Phone calls are made seven days a week 365 days a year by trained volunteers. Participants can be referred by care providers, family, friends or self-referrals can be made.
Each call is a non-intrusive, non-judgmental safety check that provides some social interaction.
We listen, provide support and offer referrals when needed.
Calls are made by trained volunteers 365 days a year at no cost.
Please call our office at 250.542.3114 ext. 235 for more information.
To get started, please complete our program referral form at this link:
https://cmhavernon.ca/programs-services/good-morning-program/
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 250 542-3114 ext 235
Healthlink.ca
Visit HealthLink BC’s website for information on more than 5000 health, nutrition, physical activity, medication and medical test topics. You can search the HealthLink BC Directory for health and health-related services, closest to where you live. HealthLink BC’s website also offers an interactive Check Your Symptoms tool.
Website: www.healthlinkbc.ca
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 8-1-1
Website: https://www.healthlinkbc.ca/
Healthlink BC 8-1-1
Call 8-1-1 toll-free to reach a health service navigator who can provide connection to a registered nurse any time of the day or night, a registered dietitian or qualified exercise professional on any weekday, or a pharmacist every evening and night. Translation services are available in more than 130 languages.
Phone (toll-free): 8-1-1
Phone (Deaf/hard-of-hearing [TTY]): 7-1-1
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 8-1-1
Website: https://www.healthlinkbc.ca/more/about-healthlink-bc/about-8-1-1
Travel Assistance Program (TAP BC)
For eligible B.C. Residents who must travel within the province for physician-referred non-emergency medical specialist services not available in their own community, and whose travel expenses are not covered by third-party insurance or other government programs. A physician’s referral is required and the patient must have the physician’s office complete a TAP form. Contact TAP at the number below prior to travel for a confirmation number in order to receive a travel discount.
Phone (toll-free): 1 800-661-2668
For general information on TAP, call Health Insurance BC, or visit the TAP website.
Phone (toll-free): 1 800 663-7100
Website: www.gov.bc.ca (enter “Travel Assistance Program” in Search)
For eligibility criteria contact Interior Health at 1 800 707-8550 press 2 for new intake and 7 for North Okanagan Region
Website: www.interiorhealth.ca
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 663-7100
Family Caregivers of British Columbia
The Family Caregivers of British Columbia strives to improve the quality of life for family and friend caregivers through support, information, education and leadership. The not-for-profit society was established in 1989. Provincial services include a toll-free Caregiver Support Line, 1:1 support for complex situations, access to caregiver resources and support groups, assistance with health system navigation, caregiver webinars, monthly e-news, quarterly newsletters and a comprehensive website of caregiver information. All services are free.
Caregiver Support Line: 1 877 520-3267
Email: [email protected]
Website: www.familycaregiversbc.ca
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 877 520-3267
Website: https://www.familycaregiversbc.ca/
Pain BC
Pain BC is a unique organization serving the needs of the estimated one in five British Columbians living with chronic pain. This pain might be post-surgical, pain from living with a chronic disease, pain related to injury or pain from an unknown cause. Pain BC provides several resources for people with chronic pain and their families. Check out the website or call for more information.
Phone (toll-free): 1 (844) 430-0818
Website: www.painbc.ca
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 844 430-0818
Website: https://painbc.ca/
National Indian Residential School Crisis Line
The National Indian Residential School Crisis Line has been set up to provide support for former residential school students. You can access emotional and crisis referral services by calling the 24-hour crisis line.
Phone (toll-free): 1 800 721-0066
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 721-0066
Website: https://www.irsss.ca/faqs/how-do-i-reach-the-24-hour-crisis-line
Bounce Back: Reclaim Your Health
Bounce Back is a free program providing resources and services to individuals experiencing symptoms of mild to moderate depression, low mood or stress, with or without anxiety. The program offers telephone coaching in a series of self-help modules along with a DVD called BounceBack* Today. The coaching program can be accessed by referral from family physicians’ offices everywhere in British Columbia. Individuals who prefer to work on their own can use the online program to learn at their own pace. A referral is not required to access the online program.
The video and coaching program are available in English, French, Mandarin, and Cantonese, and coaching is available in English, French, Mandarin, Cantonese and Punjabi. To find out more about Bounce Back* seniors are encouraged to talk to their family doctor.
Website: www.bouncebackbc.ca
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 866 639-0522
Website: https://bouncebackbc.ca/
Crisis Line Association of BC
Crisis line workers are trained in critical skills such as empathetic reflection, active listening, and collaborative problem solving. They use crisis and suicide assessment and intervention protocols that are based on recognized better practices. Calling a crisis line does help.
For help with a mental health crisis:
Phone (toll-free): 1 800 784-2433 (1-800-SUICIDE)
For mental health information and support:
Phone (toll-free): 310-6789 (no area code needed)
Website: www.crisislines.bc.ca
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 784-2433 or 310-6789
Website: https://www.crisislines.bc.ca/
First Link* Dementia Support
The Alzheimer Society of BC’s First Link* dementia support connects individuals and families affected by Alzheimer’s disease or another dementia to support and education at any point in the dementia journey. Referral from health-care providers allows for proactive contact, or the public can call the helpline at:
First Link* Dementia Helpline: Monday to Friday, 9am – 4pm
Phone (toll-free): 1 800 936-6033
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Tel: 1 800 936-6033
On-Wheels Hair Care
Providing at home hair care: cuts, colours, perms, sets. Call Connie at 250.938.7421
Services available in: Vernon
Contact Person: Concepcion (Connie) Renteria
Tel: 250 938-7421
Clearance Expiry: April 26, 2024
Hourly rate: call
Diana’s Home Care
Home support services include: companionship, delivery services, fitness, foot care, gardening, groceries and shopping, hair care, home repairs, housekeeping, laundry/ironing, life transitions, meals, moving services, palliative care, pet care, respite, transportation in-town and out-of-town. $20-25/hour depending on service. Clients needing transportation for out of town appointments will be charged for gas. If you are really struggling financially, you pay only what you can afford. Not available November – April. Please call Diana Grant at 250.309.8023
Services available in: Vernon
Contact Person: Diana Grant
Tel: 250 309-8023
Clearance Expiry: April 22, 2024
Hourly rate: $20 - $25
Endpath Care
Endpath Care provides dedicated non-medical palliative and end of life care support that focuses on personalizing your care path and bringing you peace of mind when you or a loved one are faced with a serious illness. Services include practical support, care coordination, companioning, grief and MAiD support, serious illness and end of life planning, advocacy, communications, life reflection, and legacy projects. Rates are $25-$40 per hour.
Services available in: Vernon
Contact Person: Cheryl Sewell
Tel: 250.549.0217
Email: [email protected]
Website: https://www.endpathcare.com/
Clearance Expiry: August 16, 2023
Hourly rate: $25 - $40
NOW Shuttle (North Okanagan Wheelchair Shuttle)
North Okanagan Wheelchair Shuttle (NOW Shuttle) offers accessible transportation and serves the entire North Okanagan.
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Jeff McSweeney
Tel: 250.540.6746
Email: [email protected]
Clearance Expiry: February 25, 2024
Hourly rate: 80% of Current Taxi Rates - call to book
Heart & Hands Enterprises
Home Support Individual offering companionship, delivery services, pet care, respite and transportation along with special interests in decluttering, organizing, seasonal decorating. Will run errands and do light housekeeping including laundry. Can help with packing as well. (Not a Certified Care Aide)
Services available in: Vernon
Contact Person: Tracie Babcock
Tel: 1.778.212.5959
Email: [email protected]
Clearance Expiry: March 21, 2024
Hourly rate: $25 - $30
Iris Balcombe
Home support services include: Companionship, light housekeeping, laundry and food prep. Food Safe. Vernon Area.
Services available in: Vernon
Contact Person: Iris Balcombe
Tel: 250.540.6421
Clearance Expiry: February 2, 2024
Hourly rate: $30
Sharon Ward
Please contact Sharon for any of the following services: Friendly visits, light housekeeping, meal preparation, baking, grocery shopping, accompanying to appointments or events, seasonal decorating, crafts and simple manicures.
Services available in: Vernon
Contact Person: Sharon Ward
Tel: 250 542-4391 or 780 838-0654
Clearance Expiry: April 23, 2023
Hourly rate: $25
Andrea Schulte
Housekeeping services including both regular and deep cleans, laundry and de-cluttering. Gardening and yard maintenance including weeding, pruning, planting/harvesting, mowing, and raking. Good knowledge about plants.
Services available in: Vernon
Contact Person: Andrea Schulte
Tel: 250 938-2895
Clearance Expiry: November 1, 2023
Hourly rate: $35
Sole Fix Mobile Foot Care
LPN specializing in diabetic foot care, fungal nails, corns and calluses and corns. Also works with post-operative and limited-mobility clients. Servicing Vernon, Cherryville, Lumby and Armstrong.
Services available in: Vernon, Armstrong, Lumby, Cherryville
Contact Person: Katherine Darvill
Tel: 250 938-7041
Clearance Expiry: August 18, 2024
Hourly rate: call for quote
Rox Scissors Hair
Located in East Hill. Will provide mobile hair services upon request. Over 20 years experience. Reasonable prices.
Services available in: Vernon
Contact Person: Lorinda Halston
Tel: 250 503-7419
Clearance Expiry: December 9, 2023
Sharron Owen
Home support services include: companionship, delivery services, gardening and yard maintenance, light cleaning, laundry, meal preparation, pet care. Available for respite care. Will drive seniors to appointments and for groceries/errands in-town and out-of-town. First Aid and FoodSafe Certified. Rate is $50-$75 per day depending on the amount of care needed. Pet care is $15-$20 per day, with food supplied.
Services available in: Vernon
Tel: 250 319-8088
Email: [email protected]
Clearance Expiry: October 17, 2024
Hourly rate: $50/$75 per day
Janis Meyn
Home Support services include: companionship, delivery services, light cleaning, laundry, meal preparation, pet care. Available for respite care. Will drive seniors to appointments and for groceries/errands in-town and out-of-town. Rate is $30/hr, minimum 2 hours. Phone Janis at 250 306-6362 or email [email protected]
Services available in: Vernon
Tel: 250 306-6362
Email: [email protected]
Clearance Expiry: October 19, 2023
Hourly rate: $30/hr
Vitality Foot Care
I am an LPN providing foot care services in your home, long term car facility or where needed. Included in my care is dealing with corns, calluses, fungal nails, ingrown toenails, and if needed, I provide referrals to your physician. Services outside of Vernon have a transportation fee, depending on how far.
Services available in: Vernon
Contact Person: Elsie Kornelsen
Tel: 250 540-4651
Email: [email protected]
Clearance Expiry: July 15, 2024
Art Gourley Loves Painting
Experienced painter with Tradesman Certified Ticket. Rates are $30 per hour, 4 hour minimum plus materials and travel time.
Services available in: Vernon
Contact Person: Art Gourley
Tel: 250 306-3175 or 250 541-7775
Clearance Expiry: October 13, 2023
Hourly rate: $30
Celia’s Caring Companionship
Providing emotional and social support to seniors with dementia, as well as emotional support for persons at the end of life. Rate: $30 per hour. Phone Celia Foster at 250.308.4649 or [email protected].
Services available in: Vernon
Contact Person: Celia Foster
Tel: 250.308.4649
Email: [email protected]
Clearance Expiry: November 10, 2023
Hourly rate: $30
No Care Like My Care
Registered Care Aide that provides personal care and home support, palliative care, companionship, transportation and foot care for seniors. Specializes in diabetic foot care.
Services available in: Vernon, Armstrong, Lumby
Contact Person: Fern Chard
Tel: 250.307.5509
Email: [email protected]
Clearance Expiry: November 1, 2023
Hourly rate: $30. $40 per footcare treatment, $60 for out out of town (Armstrong and Lumby).
Beck & Call Delivery
We offer personalized shopping and delivery services in Vernon and surrounding areas. We deliver groceries, pharmacy, parcels, meal delivery and more.
Services available in: Vernon, Enderby, Lumby
Contact Person: Kari Kane
Tel: 1.250.800.2897
Email: [email protected]
Clearance Expiry: November 27, 2022
Blanca’s Hairstyling
20% discount for ages 65+.
Studio located at 2906 – 31st Avenue or if needed, she is able to come to your home for your haircut.
Services available in: Vernon
Contact Person: Blanca Crane
Tel: 250.308.1037
Clearance Expiry: October 26, 2023
Brandie’s Mobile Footcare
Registered Certified Podologist providing at-home footcare. Specializing in diabetic footcare. Services include ingrown nails, fungal nails, cracked heels, calluses and corns. Also works with post-operative and limited mobility clients. Servicing Vernon and surrounding areas. Contact Brandie at 1-250-991-9349 or email [email protected]
Services available in: Vernon, Armstrong, Enderby, Lumby, Cherryville, Falkland, Westside
Contact Person: Brandie Boyd
Tel: 1.250.991.9349
Email: [email protected]
Clearance Expiry: June 30, 2022
Hourly rate: $40 for Vernon, $45 for surrounding areas
KS Cares Okanagan
Light housekeeping, dishes, laundry, floors, seasonal decorating, decluttering, transportation for groceries and shopping in town and for doctor’s appointments both in and out of town. Dementia/Alzheimer’s support. Services and activities customized to specific needs and stages of cognitive and physical ability.
Services available in: Vernon
Contact Person: Krista Smith
Tel: 250.306.5768
Email: [email protected]
Clearance Expiry: November 12, 2023
Hourly rate: $25 per hour
Community Dental Access Centre
A non-profit dental health centre for North Okanagan residents experiencing financial and other barriers to dental health care. Please call for an appointment.
Services available in: Vernon
Tel: 778.475.7779
GET LISTED IN THIS DIRECTORY
If you provide transportation, housecleaning, home repair, gardening, snow removal, or any home support services for seniors or those in need at affordable rates, we’d love to hear from you!
To be included in this Community Services Directory, please fill out and submit this Application Form.
You will also need to upload the following:
- An RCMP Criminal Record Check
- A Driver’s Abstract if you plan to provide transportation services for seniors or those in need
Once we receive and review the information, we may want to meet with you to get to know you better. Once your application has been processed and approved, we will add your listing to the Directory.
If you have any questions, please phone NexusBC at 250.545.0585 and ask to speak with someone in the CONNECT Program.